CASTLE ROCK® word phrases, symbol or design, or a combination of words are trademarks, trade dress, service marks, images, logo designs of Castle Rock®, all rights reserved. Neither this Web site nor any element thereof, including without limitation, text, graphics, images, photographs, likenesses or other materials, may not be copied, reproduced, uploaded, posted, transmitted, or redistributed without the prior express written consent of Castle Rock®.

Trademark Policy:
Castle Rock® registered and other related trademarks.

Please read this message carefully because this may impact how you conduct business with various search engines and portals (i.e. Google, Overture, Looksmart, Yahoo, Ebay, MSN, IWon, Dogpile, Lycos etc.).

CASTLE ROCK® and any combination of words thereof for any Home, Property Inspection and related Services and Products that simulates our registered marks of Castle Rock®. They are not to be purchased as keywords or used as titles, url extensions, meta tags, descriptions on any paid and or search engine by anyone other than Castle Rock®. Along with that, we are finding that some sites are providing a link to what appears to be the Castle Rock® trademarks and website but when that link is clicked, customers are being redirected to another website. It is important that you don't mislead customers into thinking they are going to Castle Rock®.or a related website when they are really going to your site. Only your own URL should be used on your paid placements - it is your paid listing and you should be promoting your site.

Finally, we have noticed that there may be potentially misleading descriptions that are appearing on some paid and natural listings. One example of this would be " online coupons for Castle Rock® related trademarked products ". As you know, we rarely promote coupons in our program and would like to make sure sites are not incorrectly claiming to have them posted.

Any use of our Trademarks without our written consent is in violation of trademark laws.
Important Notice to Webmasters:
Web Site Work Product is Intellectual Property.

Copyright and Trademark law protects original writing, code, artwork and products. Plagiarism is illegal, not to mention bad karma. Do the right thing and ask us for permission.

Castle Rock® Privacy Policy:

Respecting the privacy rights of all visitors to our web site is a Castle Rock® priority. The following policy illustrates how Castle Rock® will protect the information it receives from visitors to our web site.

Law and Venue:
This and all web sites of Castle Rock® was created and is maintained by Castle Rock® in the State of California, United States of America, and you agree that the terms of use and any legal action or proceeding of any sort relating to this site or Trademarks - registered or unregistered shall be governed by the laws of the State of California without reference to its choice of law principles. By using any of our websites and any or our inspection services, you agree that any legal action or proceeding of any sort relating to our websites shall be brought only in the Contra Costa County Superior Court or the Federal Courts of San Francisco, United States of America. You hereby consent to such venue and to the jurisdiction of such courts over such proceeding and yourself.

What information does Castle Rock® collect and how do we use it?
When you engage in certain activities on this web-site, such as when you order any of our Inspection Services, we may ask you to provide certain information about yourself by filling out and submitting a form. If you elect to engage in these activities we may ask you to provide us personal information, such as your name, e-mail address, mailing address, day phone number and credit card information (when ordering only), as well as create a username and password for on-line activities. This information allows us to keep a user profile so that we may customize preferences for each specific user, as well as provide a method for users to submit information and orders to Castle Rock®, and receive back either the information or products desired.

Castle Rock® also shares web site usage information about visitors to our web site, who have received a targeted promotional campaign, with a reputable third-party advertising for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising note some of the pages you visit on our web site through the use of pixel tags (also called clear gifs). Once you provide us with your email address and or provide use with an email list, Castle Rock® now owns such email address and can only be removed form our list when you unsuscribe to our email list from our email promitional mailings.
Visitors will also be given a choice when registering whether they would like to be on Castle Rock®'s mailing list, or whether they would prefer not to receive such mailings from us. Only agents working on behalf of Castle Rock® and under confidentiality agreements will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily inform us of your preference to no longer receive such offers and mailings by contacting us as noted below.
How does Castle Rock® protect visitor information?

Castle Rock® has implemented a variety of security measures to maintain the safety of your personal information. Secured networks are used to contain a user's personal information. This information is only accessible by a limited number of employees who have special access rights to such systems. Also, when you place orders or access your personal information, we offer the use of a secure server. All the sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Castle Rock®'s databases to be only accessed as stated above.
Does Castle Rock® use "cookies"?
Cookies are bits of electronic information that a web site can transfer to a visitor's hard drive to help tailor and keep records of his or her visit to the site. Cookies allow web site operators to better customize visits to a site to the visitors' preferences. The use of cookies is standard on the Internet and many major web sites use them, including Castle Rock®. Although most web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. Even without accepting a cookie, you can still access most of the features on the site. Castle Rock® uses cookies so that they can help provide its visitors with a better experience on our site.
Does Castle Rock® disclose the information it collects from its visitors to outside parties?
Castle Rock® does not sell, trade, or rent to others personally identifiable information that visitors voluntarily provide in any registration or contest submission. This information is used simply to provide our services to you and better understand visitors' use of Castle Rock®'s site and to support related transactions made on the site. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your personally identifiable information to operate our sites and to deliver our services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will encourage our service partners to adopt and post privacy policies. However, the use of your personally identifiable information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
Occasionally we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Your Consent:
By visiting and using any of our web-sites, you consent to the collection and use of this information by Castle Rock®. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Castle Rock® reserves the right to change at any time it's website contents, as it deems necessary.

Castle Rock® welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending a letter to: